Migrating Email from GoDaddy to Google Apps

Discussion in 'Business Email Accounts' started by seamless, May 10, 2011.

  1. seamless

    seamless New Member

    I currently have a domain registered (although no website is up) with GoDaddy and also use their email service for 5 different email addresses @theregistered domain through the GoDaddy email service. I want to switch to using google apps for all of the email addresses. I tried to figure it out but couldnt. Any suggestions? THanks.

  2. april

    april New Member

    [Updated March 21, 2013]

    Yes, this is possible!  In fact, at our office we have the same set-up; Our domains are registered with GoDaddy, and we use a Google Apps account for our email addresses. 

    First, you will need to sign up for a Google Apps account with the domain name you want to use.

    Second, you will need to update the MX records in your GoDaddy.com account.  This used to be a painful, manual process, but GoDaddy has created a tool that changes your records automatically.  Visit this URL: https://www.godaddy.com/gdshop/google/gmail_login.asp and log-in with your GoDaddy.com account.  Enter the domain name you want to use with Google Apps.  Keep in mind that it can take up to 48 hours for your MX records to update.

    Third, you will want to log-in to your Google Apps Control panel (http: //google.com/a/YOURDOMAIN.com), where they will require that you verify your domain name.  There are a couple of ways you can do this, but we recommend creating a text record.

    To create a text record, log-in to your GoDaddy.com account.  In the left-nav, there is a section called "My Products." Find Domain Manager and click on this.  You will be taken to a screen with a list of all of your registered domain names.  Click on the domain name you want to add a text record to.  Find the section labeled "DNS Manager" and click LAUNCH.  Find the heading TXT (Text) and click the QUICK ADD button.  Copy and paste the text record provided by Google Apps into this field. 

    Keep in mind, it can take up to 48 hours for a text record to propogate.  Once Google Apps has confirmed you own the domain name, then you can log back into your Google Apps Control panel (http: //google.com/a/YOURDOMAIN.com) and activate the email feature. 

    I hope this helps you out!! Please let me know if you have ANY questions!



    ChooseWhat Staff

  3. seamless

    seamless New Member

    THanks so much for the info. If we have multiple email addresses registered at the same domain, do I need to setup different google apps accounts for each email address or can one account create access for multiple accounts?
  4. april

    april New Member

  5. jason

    jason New Member

    Hi Seamless,

    Thanks for contacting us about this. I've looked into the situation with one of my personal Google Apps accounts and tried to figure out how I can import email from GoDaddy into it. Below are the steps I followed (with some screenshots) to successfully import email from GoDaddy to Google Apps (specifically, Gmail). Let me know if you have any questions and I'll be happy to help.

    1. Log into gmail (http://www.gmail.com) with your google apps username/password
    2. Click on the gear in the upper right hand cornder and select "Mail settings"
    3. Select the "Accounts" tab on the following screen
    4. Click on "Add a mail account you own"
    5. Type in the email address you want to pull from and click "Next Step"
    6. Type in your email address for the "Username" Field
    7. Type in your email password (from your goDaddy email)
    8. Type in "pop.secureserver.net" for the "POP Server" field
    9. Click "Add Account"
    10. Go check your email, all your messages should download

  6. donnelldevelopment

    donnelldevelopment New Member


    Thanks for the info. I tried going through the steps today and ran into a problem. My old email address on go daddy I migrated over to google apps, and when I typed in the email address to add, it wouldn’t let it add that since that is the account I’m logged into on google apps. Any suggestions on how to work around this?

  7. jason

    jason New Member

    That is a problem, but there is a way to fix it. You will need to create a gmail account, then temporarily move your email address back over to GoDaddy so you can access your old email address. Go through the steps to pop your GoDaddy emails over to the new gmail account. After that you can move your email account back over to Gmail and then go through the same process again to move your emails between gmail accounts.

  8. donnelldevelopment

    donnelldevelopment New Member

    I've been trying to get this to work for about 45 minutes now and haven't had any luck. I'm hoping that you can help me out with figuring out what I'm screwing up. Here are the main roadblocks I've hit:

    New Gmail address sign up was easy, so no problem there.
    How do I temporarily move my email from gmail back to godaddy? I searched online for an answer to this and couldn't find anything
    #2 may solve this issue, but when I turned off all the "services" within Google Apps (including email, etc) and then went to my newly created @gmail.com and tried to pull from my account using the steps below I just kept getting a blank popup screen and eventually got kicked out of gmail each time and asked to login again. There is also a prompt for a port with a default setting of "110" within the import using POP menu, so maybe I need to be moving something there?

    That's pretty much it, I'm not at all tech savvy, so if you can walk me through the entire process then hopefully I'll be able to get all the guys old emails pulled in and we can put this matter to bed.

    Thanks for all your help!

  9. jason

    jason New Member

    Hi donnelldevelopment,
    Here is how you change your email back to GoDaddy:

    1. Log in to your GoDaddy Account
    2. In the "Domains" pop up (In the green bar), select "Domain Management" (lower right hand corner)
    3. Click on your Domain from the table on the page
    4. Under "DNS Manager" click "Launch"
    5. In the "MX (Mail Exchanger)" section, write down your current settings (you will need them to switch back in a few minutes)
    6. Change the settings as follows:
    Priority Host Points to TTL
    --------- --------- ------------ ----------
    20 @ (put your domain without the www here [i.e. choosewhat.com]) 1 Hour
    10 @ mailstore1.secureserver.net 1 Hour
    0 @ smtp.secureserver.net 1 Hour

    7. Click the save button near the top of the screen

    That should re-enable your godaddy email address. Since you're messing with MX Records, it could take a while to take effect (usually less than an hour for me, but it could take a couple of hours). Once the old email address is working, you can import your old emails to the temporary email address you created using the steps I sent earlier. Then, use the steps above to change your MX records back to the ones you wrote down - this will switch your email back over to GoogleApps. Then you will use the POP process again to move emails between your temporary gmail account and your Google Apps account.

    I hope all this makes sense. Let me know how it goes.

  10. jason

    jason New Member

    I was just talking with April and she had a good idea. You might want to call GoDaddy Customer Support and see if they have some way to mass forward the emails. If they were able to help you move all the emails, it would keep you from having to do all this yourself.

    GoDaddy 24/7 Sales & Support: (480) 505-8877

    Hope this helps.

  11. donnelldevelopment

    donnelldevelopment New Member

    I think it's going to work. It said it may be up to 48 hours to get them all to pull, but everything is working up to the point where my google apps mail is now saying "checking mail" from by newly created gmail account. I'll give you an update if I can get it all to work tonight.

  12. donnelldevelopment

    donnelldevelopment New Member

    Jason, looks like everything is going to work out great. Thanks for digging deep into this monster and finding us a solution. We really appreciate it!

  13. april

    april New Member

    Hi Tram,

    It sounds like your MX Records were not set-up properly. What's your domain name so I can check your MX records? (I use mxtoolbox.com)

  14. Reece

    Reece Member

    Thanks for the question, tram. I have our team looking into this and hopefully we'll be able to have a solution for you as soon as possible.

    If anyone else has a question or comment about the migrating steps listed above, feel free to <strong>create a free account</strong> and post to this thread.

  15. april

    april New Member

    Hi Tram,

    It sounds like your MX Records were not set-up properly. What's your domain name so I can check your MX records? (I use mxtoolbox.com)


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