On a single day late last year, I heard three different stories of new business partnerships: Ulta planned to open...
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These days, many people just don’t like to make a phone call anymore. Still, they continue to have questions or even...
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You’re probably not old enough to remember the times when a business phone system was in the hands of a switchboard...
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I try to follow one basic rule when buying products or services: I never send more constructive complaints than...
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